SHIPPING FAQ

How much does shipping cost?
We offer free shipping on all USA orders above $99

You may choose to purchase faster shipping ranging from 24-36 hours maximum, to Guaranteed Next Day Delivery.

International customers receive free shipping on orders over $300.

How long until my order ships?
All orders placed before 7pm EST ship out same day, Monday thru Friday.

Orders placed after 7pm ship the following business day.

Once your order leaves our warehouse, We provide you with tracking detail with 1-2 hours.

How long does free shipping take?

world map

Do you offer international shipping?
We offer international shipping to an ever-growing list of countries around the world.

A complete list of available countries is available within the shipping stage of checkout.

Orders over $300 receive FREE International Shipping.

Our free shipping option is delivered via USPS or FedEx, and takes anywhere from 2-4 business days.

Orders are shipped from one of our fulfillment centers in NJ, FL, or CA.

What if my item breaks during shipping?
In the unlikely event you receive a damaged or defective item, GreenHome will replace it at no cost. Simply notify our support team within 72 hours of delivery with an order number and a few photos of the packaging and damaged item(s). We’ll take care of the rest.

Don’t throw anything away until you speak with a rep; we might need the package back! In the event you’re asked to ship a package back, we can provide a prepaid return shipping label. Learn more about out return policy or file a return using the links below.

Do you offer discreet packaging?
We understand not everyone is down with the dank.

For your privacy, all packages are shipped in unmarked brown or standard USPS boxes with a return address labelled “Green Dank”. There will be no mention of GreenDank on your package.

Do you ship to a PO Box?
Yes, we can ship to PO Boxes via USPS.

If you’d like to ship your order to a PO Box, please do not select FedEx as your shipping carrier, as they are unable to deliver to a PO Box.